Have you got a questions or two for us? Maybe some suggestions? We'd love to hear from you!
What do I do if I received the wrong bird?
You're more of a kea kid but you have received a kereru tee? First of all, sorry for the mix up! Just let us know by using the email address below and we will post out the right Bird Shirt with a mailer for you to return the other.
I'm missing a Bird Shirt from my order, what do I do?
Just let us know using the email address below and we will get your missing Bird Shirt out to you ASAP!
What do I do if I got the wrong size?
Didn't consult the Wingspan Size Guide? No worries! just email us using the email address below and let us know. We will give an address to post the shirt back. Please include a note with your name, order number and the correct size.
Once we receive this we will give the tee a quality check! All tees must be returned in re-saleable condition and not worn. If the tee is looking good we will post the correct size to you. If the tee has been worn or is poor condition we will not be able to accept the return and will post it back to you.
The bird I would like is gone, what do I do?
The early bird gets the worm! Depending on how long we have had the bird, we may or may not restock it. Email us (address below) and we will let you know.
Sign up to the Birds of a Feather Newsletter to be the first to know when a bird is released! (sign is at the bottom of the home page)
There is a 'Wingspan Size Guide' on every product page with measurements. Just scroll to the bottom of the page!
How do I take care of my Bird Shirt?
Please cold wash your Bird Shirt with like colours and line dry. Flattening the embroidery between your palms when you pull the shirt out of the washing machine smooth out the patch!
Please do not machine dry.
I have a bird and/or conservation charity suggestion!
We would love to here from you! Just email us using the email address below :)